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Privacy Policy

PRIVACY POLICY FOR SESSIONZ

Last updated: June 19, 2023

  1. Introduction

    Sessionz aims to provide a convenient and seamless experience for users to request and book knowledge transfer appointments, register into events as well as coordinate hosting of sessions and event. We are dedicated to ensuring your experience on the Sessionz Mobile App and Website (referred to as the “Platform”) and all our services is enjoyable and rewarding. Your privacy is of utmost importance to us, and we are committed to maintaining transparency and safeguarding individual privacy. This Privacy Policy aims to inform users about our general approach to collecting, using, and sharing user information through the Website. It demonstrates our dedication to privacy, security, and aligns with our Terms of Use, which can be accessed at https://www.sessionz.com/terms. We kindly request that you carefully review this Privacy Policy. As the Platform may be accessed by individuals under the age of 18, parents of children within this age group should familiarize themselves with our policies on personal information before providing any personally identifiable information on or through the Website.

    This Privacy Policy, in conjunction with the Terms of Use for the Platform and any additional conditions presented to you during registration, outline the applicable conditions that govern the use of information provided during registration or use of the Website. Together, they ensure clarity and transparency regarding the use of your information within our platform.

  2. Scope

    1. This Privacy Policy outlines the procedures for information collection from various users of our Platform, including individuals who utilize our products and services (referred to as the “Services”) but do not possess accounts (referred to as “Visitors”), as well as individuals who register and subscribe to our services (referred to as “Members”). It elucidates the manner in which we handle the collected information and provides Visitors and Members with choices concerning the collection and utilization of said information. Our aim is to ensure transparency and empower users to make informed decisions about their personal data.
    2. In this Privacy Policy, the terms “Sessionz,” “we,” “us,” or “our” pertain to the Sessionz Platform operated by Thriller Innovations, Inc. As the operator of the Sessionz Platform, we are accountable for the handling of your information in accordance with this Privacy Policy.
    3. The practices outlined in this policy comply with the applicable laws of the jurisdictions in which we operate. This implies that we adhere to the practices described in this policy only in countries or regions where such practices are permitted under the local laws. If you have any inquiries regarding our practices in your country or region, please reach out to us at support@sessionz.com. We will be happy to provide you with further information.
    4. This policy also extends to individuals who provide information to Sessionz as part of an application to use our services or whose information is received by Sessionz in connection with the provision of its services. For the purposes of this policy, all individuals subject to this policy are collectively referred to as “Members”.

  3. Information We Collect

     

    We request and collect the following personal information about you when you utilize the Sessionz Platform. This information is essential for the proper execution of the agreement between you and Sessionz, as well as for our compliance with legal obligations. Additionally, it enables us to enhance your user experience on the Sessionz Platform. Without this information, we may be unable to provide you with all the requested services. Please note that the collection of this personal information is necessary for the proper functioning of the Sessionz Platform, compliance with legal obligations, and to enhance your overall user experience.

     

    1. Information You Give to Us  (For Host Users)
      1. Account Information: When you create or update your Sessionz account, we collect certain information from you. This includes your name, email address, and phone number. Additionally, we may require you to provide additional details such as your country of residence, city, time zone, gender, and date of birth. These pieces of information are essential for Sessionz to verify contact information, screen users based on location, and enforce our policy of not allowing users under the age of 18 to become hosts on the Sessionz Platform. You may also be asked to provide optional information such as a personal description, links to your personal website and social media accounts, and specify your interests and accreditations. Some of this information, as indicated in your Account settings, will be displayed on your public profile page and visible to users with a “Clients” account on the Sessionz Platform.
      2. Identity Verification Information: To create a trusted environment, we may collect identity verification information, such as images of your government-issued ID, passport, national ID card, or driver’s license (as permitted by applicable laws), or other authentication information. This information allows Sessionz and/or Third Party Background Check Providers to conduct background checks, which may include checking criminal records where permitted by law. The collection of Identity Verification Information is mandatory to comply with relevant laws, such as anti-money laundering regulations, and to facilitate fund transfers to hosts.
      3. Listing Information: When you create a listing on the Sessionz Platform, we may request additional information from you. This may include details, descriptions, and attributes about your listing, such as rates and preferences, as well as your qualifications and experience. You may also be asked to upload multimedia content and specify the location where the session or event will take place, along with any relevant location notes. This information is shared with clients when you accept a booking or when a client user registers for an event. The location and location notes are kept private unless the session or event is marked as “Confirmed” or “Upcoming.”
      4. Payout Setup and Banking Information: To facilitate the transfer of funds to hosts, we require certain financial information, such as your bank account details. This information is necessary for processing payouts to hosts through Third Party Payments Providers (such as Stripe, Inc.) and to ensure compliance with applicable laws, including anti-money laundering regulations.
      5. Demographic Data: We may collect demographic information about you through user surveys or receive demographic information from third parties.
      6. User Content: When you contact Sessionz for reporting issues, customer support, or provide ratings or compliments for hosts, we may collect the information you submit as user content.
    2. Information You Give to Us (For Client Users)
      1. Account Information (For Clients): When you create or update your Sessionz account as a client, we collect certain information from you. This includes your name, email address, and phone number. Additionally, you may be required to provide additional details such as the country where you reside, city, time zone, gender, and date of birth. These pieces of information are necessary for Sessionz to verify your contact information, screen users based on location, ensure that individuals under the age of 18 do not have a “Client” account on the Sessionz Platform, and ensure that the date/time of bookings and events display time based on your preferred time zone. You may also be asked to provide optional information such as a personal description, links to your personal website and social media accounts, and specify your interests. Please note that some of this information, as indicated in your Account settings, will be part of your profile page and visible to host users on the Sessionz Platform with whom you have interacted through requests, bookings and event registrations.
      2. Identity Verification Information: To maintain a trusted environment, we may collect identity verification information, such as images of your government-issued ID, passport, national ID card, or driver’s license (as permitted by applicable laws), or other authentication information. This information allows Sessionz and/or Third Party Background Check Providers to conduct background checks, which may include criminal record checks where permitted by law.
      3. Payment Information: In order to utilize certain features of the Sessionz Platform, such as bookings, event registrations or making payments, we may require you to provide certain financial information, such as your credit card details. This information is necessary to facilitate payment processing through our trusted payment service providers such as Stripe, Inc.
      4. Communications with Sessionz: When you communicate with Sessionz, we collect information about your communications, including messages and reported issues, device details as well as any additional information you choose to provide. Sessionz relies on tihs information to investigate and resolve any technical issues that are reported.
      5. Demographic Data: We may collect demographic information about you, including through user surveys. In some cases, we may also receive demographic information from third parties.
      6. User Content: When you contact Sessionz for reporting issues, customer support, or provide ratings or compliments for hosts, we may collect the information you submit as user content.
    3. Information created when you use our services
      1. Location Information: Depending on the Sessionz services that you use, and your app settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS, IP address and Wi-Fi.
        1. If you are a Host, Sessionz collects location information when the Sessionz app is running in the foreground (app open and on-screen) or background (app open but not on screen) of your device. We do this for statistical monitoring, allow for appointment event reminders and allow navigation to the location of a confirmed session booking.
        2. If you are Client and have provided permission for the processing of location data, Sessionz collects location information when the Sessionz app is running in the foreground. In certain regions, Sessionz also collects this information when the Sessionz app is running in the background of your device if this collection is enabled through your app settings or device permissions. We do this for statistical monitoring, allow for relevant distance based content display, search and filtering capabilities, appointment event reminders, and navigation to the location of confirmed bookings.
      2. Transactional Information: We collect transaction details related to your use of our services, including the type of services you requested or provided, your request details, , date and time the service was provided, amount charged, and payment method. Additionally, Sessionz may offer promotion codes and use your personal promotion code to associate your name with that person.
      3. Usage Information: We collect information about how you interact with our services. This includes information such as access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and third-party sites or service you were using before interacting with our services. In some cases, we collect this information through cookies, pixel tags, and similar technologies that create and maintain unique identifiers. We use this information for statistical monitoring, system stability and improve the user experience of the Sessionz Platform.
      4. Device Information: We may collect information about the devices you use to access our services, including the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information. We use this information for troubleshooting, statistical monitoring, and improve the user experience of the Sessionz Platform.
      5. Communication Data: We may enable Clients to communicate with Hosts through the Sessionz app, websites, and other services. For example, we enable Clients and Hosts, to call or text each other (in some countries, without disclosing their telephone numbers to each other). To provide this service, Sessionz receives some information regarding the calls or texts, including the date and time of the call/text, and the content of the communications. Sessionz may also use this information for customer support services (including to resolve disputes between users), for safety and security purposes, to improve our products and services and for analytics.
      6. Information from other sources: This may include
        1. User feedback, such as ratings or compliments
        2. Users providing your information in connection with referral programs
        3. Users or others providing information in connection with claims or disputes
        4. Sessionz third party service through which you create or access your Sessionz account, such as payment providers, social media services, or apps or websites who use Sessionz’ APIs or whose API Sessionz uses (such as when you navigate to the location of a scheduled and confirmed session through Google Maps)
        5. Financial services providers (if you are a Host)
        6. Publicly available sources
        7. Marketing service providers
        8. Sessionz may combine the information collected from these sources with other information in its possession

  4. How we use your information

     

    At Sessionz, we value your privacy and are committed to using your information responsibly. We use, store, and process various types of information, including personal information, to provide you with a seamless and secure experience on the Sessionz Platform. Here’s how we utilize your information:

     

    1. Provision of Services:
      1. We use your information to provide, improve, and develop the Sessionz Platform, ensuring its functionality and enhancing user experience. This includes enabling features like session scheduling, search capabilities, and personalized recommendations based on your preferences.
    2. Safety and Security:
      1. We prioritize your safety and maintain a trusted environment by using your information to verify user identities, conduct background checks where permitted by law, and prevent fraudulent activities.
      2. This helps us create a secure and reliable community of Hosts and Clients.
    3. Legal Compliance:
      1. We comply with applicable laws and regulations by using your information to fulfill our legal obligations.
      2. This may include cooperating with regulatory authorities and responding to official inquiries or requests.
    4. Platform Improvement and Development:
      1. We constantly strive to enhance the Sessionz Platform and introduce new features and functionalities.
      2. Your information is used to understand user preferences, analyze usage patterns, conduct research, and perform data analytics to improve our services.
    5. Communication and Support:
      1. We may use your information to communicate with you, providing service-related updates, security alerts, and important account notifications.
      2. Our customer support team may also access your information to assist you with inquiries, address concerns, and resolve any issues you may encounter.
    6. Provide, Personalize, Measure and Improve our Advertising and Marketing 

      We respect your privacy and want to be transparent about how we use your personal information. In this section, we outline the purposes for which we process your information, based on our legitimate interest in providing you with a personalized and enhanced experience. Here’s how we use your information:

      1. Marketing Communications:
        1. With your consent, we may send you promotional messages, marketing communications, and advertising materials that may be of interest to you.
        2. These communications may include information about Sessionz, partner campaigns and services, special offers, and relevant updates.
        3. You have the option to opt-out of receiving marketing communications by following the unsubscribe instructions included in our communications or adjusting your notification settings within your Sessionz Account.
      2. Personalized Advertising:
        1. We may personalize and improve our advertising based on your preferences, interactions with the Sessionz Platform, and information obtained from third parties.
        2. This enables us to show you relevant ads that align with your interests and improve the overall advertising experience.
      3. Referral Programs and Promotions:
        1. From time to time, Sessionz or our trusted third-party partners may sponsor referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events.
        2. We may use your personal information to administer and manage these programs, ensuring a smooth and rewarding participation experience.
      4. Profiling for Personalization:
        1. To enhance your experience on the Sessionz Platform, we may design your profile  based on your characteristics, preferences, interactions, and search/booking/purchase history.
        2. These profiles may allow us to send you personalized promotional messages, marketing communications, and relevant information that we believe may be of interest to you.
    7. Process Payment and Payouts on the Sessionz Platform

      At Sessionz, we prioritize the security, integrity, and optimal performance of our services. We process your information for various purposes to improve the Sessionz Services and enhance your overall experience. Additionally, we have a legal obligation to comply with applicable laws. Here’s how else we utilize your information:

      1. Enable Payment and Payout Services:
        1. We process your information to enable you to access and use our secure payment and payout services.
        2. This includes facilitating transactions, processing payments, and ensuring the proper transfer of funds between users.
      2. Fraud Prevention and Security:
        1. We are committed to maintaining a safe and trusted environment for all users.
        2. We process your information to detect and prevent fraud, abuse, security incidents, and other harmful activities.
        3. This involves monitoring and analyzing user activities, investigating suspicious behavior, and taking appropriate security measures.
      3. Security Investigations and Risk Assessments:
        1. To protect the integrity of our platform, we may conduct security investigations and risk assessments.
        2. This allows us to identify potential vulnerabilities, mitigate risks, and ensure the overall security of the Sessionz Services.
      4. Database Checks and Information Sources:
        1. We may perform checks against databases and other information sources to verify the accuracy and validity of the information provided by users.
        2. This helps us maintain the reliability and authenticity of user profiles and ensure compliance with our policies.
      5. Compliance with Legal Obligations:
        1. We process your information to fulfill our legal obligations, including but not limited to anti-money laundering regulations.
        2. This ensures that our platform operates in accordance with applicable laws and regulatory requirements.
      6. Enforcement of Cancellation and Refund Policy:
        1. In cases where cancellations and refunds are requested, we process your information to enforce our Cancellation and Refund Policy.
        2. This helps us maintain fairness and transparency in handling cancellations and refunds

  5. Information Sharing and Disclosure

     

    At Sessionz, we understand the importance of transparency when it comes to sharing your information. We strive to maintain your privacy while ensuring the smooth operation of our products, services, and features. Here’s how we may share the information we collect:

    1. Sharing with Other Users and at Your Request
      1. In order to provide certain Sessionz products, services, and features, we may need to share your information with other users or as per your explicit request. This includes sharing relevant details to facilitate bookings, requests, and interactions between Hosts and Clients.
    2. Sharing with Affiliates, Subsidiaries, and Business Partners
      1. We may share your information with our trusted affiliates, subsidiaries, and business partners. This may be done for various reasons, including legal requirements or in connection with claims or disputes. Rest assured that such sharing is conducted in accordance with applicable privacy laws and regulations.
    3. Sharing from Hosts to Clients
      1. As a Host, the information you enter when creating a listing will be shared with Clients. This information, known as “Host Public Information,” is visible on the listing’s page and includes details such as the Title, multimedia content, Rate, Descriptions, and any additional information you choose to share. Please note that some information may only exposed to Client User who have paid for a session or event. This includes sharing the session or event’s location or livestream UR, and Host Notes.
      2. Your Host Profile information, such as your name, profile photo, bio, education, experience, qualifications, and online presence, may also be shared with Clients. Additionally, if you have other listings, we may provide links to those sessions, events and other listings you have created.
    4. Email Notifications to Clients
      1. As a Host, we may send email notifications to Clients regarding requests, bookings, event registrations and other relevant activities. These notifications may contain Host Public Information and Private Host to Client Information. Our aim is to deliver a positive user experience and keep you informed throughout the process.We value your privacy and take appropriate measures to protect your information. Please note that any information shared between Hosts and Clients is done with the purpose of facilitating seamless interactions and enhancing your experience on the Sessionz platform.
    5. Clients to Hosts
      1. When you, as a Client, request services from a Host, we may share certain information with the Host to facilitate a seamless experience. This information, referred to as “Client Information,” includes your first name, age, email address, the purpose of the session you’re requesting, your preferred session language, and any comments you add to your request for the Host’s consideration. For events, your first name, is shared.
      2. To ensure privacy, we attempt provide a masked version of your phone number to the Host. This is known as “Private Client Information,” and it allows the Host to contact you while maintaining your confidentiality.
      3. As part of our commitment to providing a positive user experience, we send email notifications to Hosts regarding requests, bookings, registand other relevant activities. These notifications may contain Client Information and Private Client Information to facilitate effective communication between you and the Host. Please be assured that we prioritize the security and protection of your personal information throughout this process. We strive to maintain the confidentiality of your data and ensure that it is shared only for the purpose of enabling a smooth interaction between Clients and Hosts on the Sessionz platform.
    6.  With All Members and the General Public
      1. When you communicate with us through Sessionz blogs, social media platforms, or by contacting us directly, please note that your communications may be viewable by the public. We may use these communications to create and publish success stories, tips, and other content for the purpose of sharing valuable information across social media channels and marketing campaigns. Rest assured, we will handle your personal information in accordance with our privacy policy and applicable data protection laws.
    7. With Sessionz Service Providers and Business Partners
      1. To ensure the smooth operation of our platform and enhance the services we offer, Sessionz may need to share information with trusted vendors, consultants, marketing partners, research firms, and other service providers or business partners. This may include, but is not limited to, the following:
        1. Payment processors and facilitators:
          1. In order to process payments made by Clients and facilitate payout processing for Hosts, we may share relevant information with trusted payment processors and facilitators.
        2. Background check providers:
          1. For users participating in the Verified User Program, we may collaborate with background check providers to conduct necessary checks to enhance safety and security.
        3. Cloud storage providers:
          1. We partner with reliable cloud storage providers to securely store multimedia files associated with our platform.
        4. Marketing partners and marketing platform providers:
          1. We may share information with trusted marketing partners and platform providers to assist in promotional activities and marketing campaigns.
        5. Data analytics providers:
          1. To analyze and gain insights from user data, we may collaborate with data analytics providers who help us improve our services and user experience.
        6. Research partners:
          1. We may engage in research projects or surveys in partnership with trusted research partners, either directly or on Sessionz’s behalf, to gather valuable insights and improve our platform.
        7. Vendors for safety and security enhancement:
          1. We work with vendors who assist us in enhancing the safety and security of our apps and platform, ensuring the protection of user data.
        8. Consultants, lawyers, accountants, and professional service providers:
          1. We may engage with consultants, lawyers, accountants, and other professional service providers to obtain expert guidance and support in various areas of our business operations.
        9. Insurance and financing partners:
          1. In certain cases, we may collaborate with insurance and financing partners to offer relevant solutions to our users. Please note that when sharing information with these service providers and business partners, Sessionz takes appropriate measures to ensure the protection and confidentiality of your personal information. We carefully select our partners based on their reliability and commitment to data privacy.
    8. Compliance with Laws, Dispute Resolution, and Protection of Rights
      1. Sessionz is committed to complying with applicable laws and regulations. In certain circumstances, we may need to disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, when required or permitted by law or when such disclosure is reasonably necessary. These disclosures may be necessary to fulfill our legal obligations, protect vital interests, uphold the security of the Sessionz Platform, prevent harm or crime, defend legal rights, or prevent damage. The purposes for such disclosures include:
        1. Compliance with Legal Obligations: We may disclose information to fulfill our legal obligations under applicable laws and regulations.
        2. Legal Process and Claims Response: We may disclose information in response to legal process, such as court orders or subpoenas, and to address claims asserted against Sessionz or Thriller Innovations, Inc.
        3. Criminal Investigations and Suspected Illegal Activity: We may disclose information in response to verified requests related to criminal investigations or suspected illegal activity, or any other activity that may expose us, you, or any other user to legal liability.
        4. Enforcement of Terms of Use and Agreements: We may disclose information to enforce and administer our Terms of Use or other agreements with Members.
        5. Protection of Rights and Safety: We may disclose information to protect the rights, property, or personal safety of Sessionz, its employees, its Members, or members of the public.
      2. If you use another person’s credit card, we may be required by law to share information with that credit card holder, including purchase information. Additionally, in certain circumstances, we may need to share your information with third parties in connection with activities such as negotiations of mergers, sales of company assets, consolidations or restructurings, financings, or acquisitions involving our business. However, rest assured that we will take appropriate measures to protect your information during such processes. We will only disclose your information to the extent required or permitted by applicable law and will make reasonable efforts to ensure that any third parties involved in such transactions or activities adhere to strict confidentiality obligations.
      3. In accordance with applicable laws and regulations, we strive to notify our Members about legal requests unless certain circumstances prevent us from doing so. However, there may be situations where providing notice is prohibited by the legal process itself, by a court order, or by applicable law. We may also refrain from providing notice if we believe that doing so would be futile, ineffective, pose a risk of injury or bodily harm to individuals or groups, or create or increase the risk of fraud on the Sessionz Platform and its Members. In cases where we are compelled to comply with legal requests without prior notice due to the reasons mentioned above, we will make reasonable efforts to notify the affected Member about the request after the fact, if appropriate and if we determine in good faith that we are no longer prevented from doing so. Our commitment is to uphold the privacy and security of our Members’ information to the extent permitted by law and to act in their best interests.
    9. With your consent
      1. Sessionz may share your information other than as described in this policy if we notify you and you consent to the sharing.
      2. Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.

  6. Service Providers

     

    1. At Sessionz, we collaborate with various third-party service providers to assist us in delivering services related to the Sessionz Platform. In order to ensure the satisfactory performance of our agreement with you, it may be necessary for Sessionz to share your information, including personal information, with these service providers. Please note that these service providers may be located both within and outside of Canada and the United States. The types of assistance provided by these service providers include, but are not limited to:
      1. Identity verification and document authentication: Service providers may assist us in verifying your identity or authenticating your identification documents.
      2. Database checks: Information provided by you may be checked against public databases to ensure accuracy and completeness.
      3. Background checks, fraud prevention, and risk assessment: Service providers may conduct background or police checks, implement measures to prevent fraud, and assess risks associated with the Sessionz Platform.
      4. Product development, maintenance, and debugging: Some service providers support us in activities such as product development, maintenance, and debugging to ensure a seamless user experience.
      5. Integration with third-party platforms and software tools: The Sessionz Platform may be integrated with third-party platforms and software tools, allowing us to provide services through these channels. This includes the integration with our APIs (Application Programming Interfaces).
      6. Customer service, advertising, and payment services: We may engage service providers to assist us with customer service, advertising, and payment processing.
      7. Rest assured that these service providers have limited access to your information and are contractually obligated to protect and use it solely for the purposes disclosed and consistent with this Privacy Policy. We take measures to ensure that your information is handled securely and in accordance with applicable privacy laws.

  7. Social Media Platforms

     

    Where permissible under applicable law, we may utilize certain limited personal information, such as your email address, in a hashed form, and share it with social media platforms like Facebook or Google. This enables us to generate leads, drive traffic to our mobile app and websites, and promote our products, services, and the Sessionz Platform. These processing activities are conducted based on our legitimate interest in conducting marketing activities to offer you relevant products or services.

    It is important to note that the social media platforms with which we share your personal data are not controlled or supervised by Sessionz. Any inquiries regarding how your personal data is processed by your social media platform service provider should be directed to the respective provider.

    We would like to emphasize that you have the option to request Sessionz to stop processing your data for these direct marketing purposes at any time. To do so, please send an email to support@sessionz.com. We will promptly address your request and ensure that your data is no longer used for such marketing activities.

  8. Google Maps/Earth

     

     

    Certain components of the Sessionz Platform utilize services provided by Google Maps/Earth, including the Google Maps API(s). Your use of Google Maps/Earth is governed by the Google Maps/Earth Additional Terms of Use  and the Google Privacy. We encourage you to familiarize yourself with these terms and policies to understand how Google processes and protects your information when you interact with the mapping services integrated into the Sessionz Platform.

  9. Your Rights

     

    Sessionz respects your rights regarding your personal information and provides options for managing and deleting your data. The following provisions outline how Sessionz retains and handles your information:

     

    1. Information Retention and Deletion
      1. User profile and other information will be retained for as long as you maintain your Sessionz account.
      2. Transaction, location, usage, and other information will be retained for a period of 7 years in compliance with regulatory, tax, insurance, or other legal requirements applicable to Sessionz’s operations. After this period, Sessionz will either delete or anonymize such information in accordance with applicable laws.
      3. If you wish to delete your account, you can request it at any time by contacting us at support@sessionz.com. Upon verifying the account deletion request, Sessionz will delete the information it is not required to retain and restrict access to or use of any information that must be retained.
      4. Sessionz may retain certain information necessary for its legitimate business interests, such as fraud prevention and enhancing user safety and security. For instance, if an account is closed due to unsafe behavior or security incidents, Sessionz may retain specific information related to that account to prevent the user from opening a new Sessionz account in the future.
    2. Special Information For EU Users
      1. If Sessionz usage exists in the European Union or if Sessionz starts operating in EU countries in the future, the processing of personal data of EU users will be subject to the EU General Data Protection Regulation (“GDPR”).
    3. In-App Privacy Settings

      At Sessionz, we believe in giving you control over your personal information. Our in-app privacy settings allow you to manage and customize the information that Sessionz collects. Here’s how you can exercise your control:

      1. For Client Users
        1. Privacy Settings: In the Sessionz app, you can access Privacy Settings to manage your account information. This includes details such as your name, email, phone number, gender, age, location, online presence, interests, bio, payment method, payment details, and preferences for mobile and email notifications from Sessionz.
        2. Account Information: Your account information is used to provide Hosts with relevant background information when reviewing session booking requests. It also helps us improve our services, including email notifications, navigation, and customer support.
        3. Status Notifications: Sessionz may send you important notifications and updates related to requests, bookings, registrations, purchases and your account. These notifications are essential for using the app and cannot be disabled.
        4. Privacy Settings: As a Host, you have access to Privacy Settings in the Sessionz app. These settings allow you to manage your account information, including your name, email, phone number, gender, age, location, online presence, username, and accreditations. Additionally, you can set up and modify your Payout Settings, configure your weekly availability hours, and manage your preferences for mobile and email notifications from Sessionz.
      2. For Host Users
        1. Account Information: Your account information is shared with Clients to provide them with relevant information about you when they request a session. It helps streamline the session booking process, automate payouts, and improve our services, including email notifications, navigation, and customer support.
        2. Status Notifications: Similar to Clients, Hosts receive essential notifications and updates about session requests, bookings, and their account. These notifications cannot be disabled but can be customized by selecting your preferred options through the Privacy Preferences menu in the app.
        3. Push Notifications: You have the flexibility to enable or disable push notifications for discounts and news from Sessionz. This can be done through the Preferences menu in the app.
      3. Device Permissions:
        1. We respect your privacy and adhere to the permission systems defined by mobile platforms (e.g., iOS, Android). These platforms require your consent for certain types of device data access. The Sessionz app on iOS will seek your permission to access specific data types, and you have the choice to grant or deny consent.
      4. Marketing Opt-outs:
        1. If you prefer not to receive promotional emails or other messages from Sessionz, you can opt out by contacting us at support@sessionz.com. However, please note that important non-promotional messages such as request confirmation emails, booking receipts, cancellation notifications, and other account-related information may still be sent to you.

  10. Cookies

     

    1. At Sessionz, we utilize various technologies, including cookies, to enhance your browsing experience and provide personalized services. Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. These files help us remember your browser or device during and across website visits. We also employ other technologies that may identify you or the devices you use. For example, we use “pixel tags” or “beacons,” which are small blocks of code embedded in webpages, apps, or advertisements. These pixel tags retrieve certain information about your device and browser, such as device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, advertising identifiers, and other similar details. They also facilitate the setting and reading of browser cookies by third parties on domains they do not operate. This allows these third parties, with the domain owner’s permission, to collect information about visitors to that domain. We also make use of “local storage,” which refers to places on your browser or device where information can be stored by websites, ads, or third parties. Examples of local storage include HTML5 local storage and browser cache.In the mobile app context, where cookies and pixels may not always function, we employ “Software Development Kits” (SDKs). SDKs operate similarly to pixels and cookies but are designed specifically for mobile apps. The primary app developer can incorporate code from partners into the app using SDKs. This enables the partner to collect certain information about user interaction with the app, as well as information about the user’s device and network. These technologies help us provide a seamless experience, personalize content, analyze user behavior, and improve our services. Please note that the information collected through cookies, pixel tags, local storage, and SDKs is used in accordance with our Privacy Policy.
    2. You have the option to manage cookies and other technologies through your browser or device settings. You can choose to accept or reject cookies, delete existing cookies, and configure other preferences related to these technologies. However, please be aware that disabling or restricting certain technologies may impact the functionality and performance of our services. If you have any questions or concerns about the use of cookies and other technologies, please feel free to contact us. We are committed to safeguarding your privacy and providing transparency in our practices.
    3. Sessionz uses cookies and other identification technologies on our app, website, emails, and online ads for purposes described in this policy.
    4. Sessionz uses cookies and similar technologies to enhance your experience and improve our services. These technologies serve various purposes, including:
      1. Authenticating users: Cookies help us verify the identity of users and ensure secure access to their accounts.
      2. Remembering user preferences and settings: We utilize cookies to remember your preferences, such as language settings and customization options, so that you can have a personalized experience on our platform.
      3. Determining the popularity of content: Cookies allow us to track and analyze the popularity of different content on our site, helping us understand user preferences and improve our offerings.
      4. Delivering and measuring the effectiveness of advertising campaigns: We may use cookies to deliver relevant advertisements to you and measure the effectiveness of our advertising campaigns.
      5. Analyzing site traffic and trends: By using cookies, we can gather information about site traffic, user interactions, and trends, enabling us to optimize our website and services accordingly. This helps us better understand the online behaviors and interests of individuals who interact with our platform.
      6. Additionally, we may engage third-party providers to assist us in audience measurement, analytics services, and advertising. These providers may use cookies, web beacons, SDKs, and other technologies to identify your device not only when you visit our site and use our services but also when you visit other online sites and services. The information collected by these entities is used to serve advertisements on our behalf across the Internet and to track and report on the performance of those advertisements. We prioritize the protection of your privacy and ensure that any data collected through cookies and similar technologies is handled in accordance with our Privacy Policy. You have the option to manage your cookie preferences through your browser or device settings. Please note that disabling certain cookies may affect the functionality and performance of our services.
    5. To ensure the delivery of relevant advertisements, Sessionz collaborates with multiple service providers who assist us in reaching end users across various devices and platforms. These partnerships enable us to provide you with personalized ads based on your Sessionz activity. For instance, we work closely with social media advertising services to deliver relevant ads to you through their media channels, taking into account your interactions on the Sessionz platform. Additionally, we may engage service providers to deliver similar ads to you on mobile websites or applications, similar to traditional website ads.By leveraging these collaborations, we aim to enhance your ad experience by presenting you with ads that align with your interests and preferences. These efforts are made possible through the utilization of advanced targeting techniques and the expertise of our service providers.It’s important to note that the information used for ad personalization is handled in accordance with our Privacy Policy. We prioritize the protection of your data and ensure that it is used solely for the purpose of delivering relevant ads to enhance your Sessionz experience.
    6. Your privacy and control over your data are important to us. As such, we provide you with the ability to choose whether or not to accept cookies. It’s essential to note that cookies play a significant role in the functionality and availability of our Services. Therefore, it’s important to be aware that if you decide to refuse or remove cookies, it may impact the availability and functionality of the Services we offer. By accepting cookies, you allow us to enhance your experience on our platform by personalizing content, remembering your preferences, and improving overall site performance. Cookies enable us to provide you with seamless navigation, optimized features, and tailored recommendations based on your interests and interactions.However, we respect your choice and understand that some users may prefer to manage their cookie preferences. Should you decide to refuse or remove cookies, please note that certain features and functionalities may be limited or unavailable.
    7. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To manage your cookie preferences, you can adjust the settings in your browser or device. Please refer to the help section of your browser or device for instructions on how to modify cookie settings.
    8. As a mobile user, you have control over your privacy settings and preferences within your device’s operating system. These controls allow you to make choices regarding cookies and the sharing of your advertising ID with companies like Sessionz or our advertising service providers. If you would like more information on how to manage your mobile choices, you can visit www.networkadvertising.org/mobile-choices. By visiting the provided website, you can access valuable resources and tools to understand and control the data shared through mobile advertising. This allows you to make informed decisions about your privacy and the personalized advertising experience you receive on your mobile device.
    9. To enhance your control over certain ads displayed in mobile applications, we recommend downloading and utilizing the DAA mobile app. The DAA mobile app provides you with additional options to control and block specific ads according to your preferences. You can download the DAA mobile app from the following link: https://youradchoices.com/appchoices. By utilizing this app, you gain the ability to manage and customize the types of ads you see while using mobile applications. This empowers you to tailor your ad experience and ensure that it aligns with your interests and preferences. We believe in giving you control over your online experience, including the advertisements you encounter. By utilizing the DAA mobile app, you can exercise greater control and make informed decisions about the ads you engage with on your mobile device.
    10. The following describes the different categories of cookies used by our Services and the reasons behind their usage. Please note that the lists of third-party cookie providers are provided for illustrative purposes and may not be exhaustive.
      1. Strictly Necessary: These cookies, including local storage and similar technologies, are essential for enabling your use of the site or services. They assist with functions such as account login, displaying the appropriate experience, and accessing features like account information, session history, and account settings. They also contribute to authentication, site security, and language localization based on your geographical location.
      2. Site features and Services: These cookies provide functionality that helps deliver products and services. For instance, they pre-fill fields to facilitate login. Additionally, they enable the provision of social plugins and other customized content and experiences, including personalized suggestions for you and others.
      3. Analytics, performance and research: These cookies are used to comprehend, enhance, and conduct research on products and services. They assist in analyzing how you interact with the Sessionz website, mobile app, and related services. For instance, cookies help us understand your usage of the mobile app, site features, and enable audience segmentation for feature testing. These technologies are employed by us and our partners to improve our understanding of how websites, apps, products, services, and ads are used.
      4. Advertising: These cookies and pixels serve the purpose of delivering relevant ads, tracking the performance and efficiency of email marketing or ad campaigns. For example, we and our advertising partners may use information obtained from these cookies to display ads that are likely to be of interest to you on other websites. Similarly, our partners may employ cookies, attribution services, or similar technologies to determine ad delivery and performance or to provide us with insights on your interactions.
      5. Mobile-Specific: Service providers in this category utilize various technologies to deliver relevant ads on mobile devices, track the performance and efficiency of mobile marketing or ad campaigns.

  11. Updates to this Policy

    At Sessionz, we may make occasional updates to this policy. In the event of significant changes, we will notify you through the Sessionz app or via other means, such as email. By continuing to use our services after receiving such notice, you provide your consent to the updated policy, to the extent permitted under applicable law. We recommend that you periodically review this policy to stay informed about our latest privacy practices. Additionally, we will ensure that prior versions of our privacy policies are available for your reference.

  12. Feedback & Contact

    If you have any questions or concerns regarding this Privacy Policy, we encourage you to reach out to us at support@sessionz.com. Your feedback is important to us as we strive to protect your privacy and provide transparency about our practices.